# Sentynel

> Sentynel (sentynel.ai) builds AI-native operating systems for companies, each built around the client's business: one system per company, run by autonomous AI agents that watch operational signals, reason with the company's own context and rules, and act inside agreed guardrails, with every step on record. Each system is built for the client's operation. Sentynel works with companies in Mexico, Argentina and the United States, in English and Spanish. It is a member of the Claude Partner Network and an OpenAI Select Partner.

## What Sentynel does

- **Autonomous agents:** agents that live inside the company's system, own a process end to end (triage, follow-up, resolution) and hand off to a person only when needed.
- **Talk to your data:** ask business questions in plain language and get the answer, the chart and the reasoning.
- **Process automation:** back-office work such as invoices, approvals and reconciliations, with an audit trail.
- **Integration:** connects to the CRMs, ERPs, inboxes and dashboards a company already uses.

## Selected cases (reported outcomes from Sentynel's case records)

- **OCESA + Smart Sponsorship (live entertainment, Mexico):** event reporting connected across ticketing, sponsorship evidence, ratings and media; reporting went from weeks to minutes; reported operating cost −70% (normalized index).
- **Matosantos / Campoverde (consumer goods, United States):** sales and analytics joined in a talk-to-data dashboard that informed a Walmart digital campaign coordinated in 24 states; reported sales uplift +18%.
- **Rodo (retail, Argentina):** WhatsApp, social and web enquiries brought into a measurable service pipeline; 82% of 604 live-created enquiries reached Resolved, median about one hour (first measured window, no earlier baseline).
- **Tropical Cheese (consumer goods, United States):** a World Cup multichannel campaign with audience research and generative production, delivered in three weeks of a six-week window; reported sales uplift +23%.

## Pages

- [Sentynel — English](https://sentynel.ai/): manifesto, the system (perceive, reason, act), cases, technology partners, capabilities, contact.
- [Sentynel — Español](https://sentynel.ai/es/): the same content in Spanish.
- [Book a briefing](https://sentynel.ai/#brief): short qualifying form; on submit, Sentynel's AI agent continues the conversation on WhatsApp in real time, with the answers attached.
- [AI diagnosis](https://sentynel.ai/diagnosis): three questions (pain, desired solutions, current tools) plus contact details; an instant quick diagnosis on screen, a real-time follow-up with Sentynel's AI agent on WhatsApp, then the full written diagnosis and a review session. In Spanish; English at https://sentynel.ai/#diagnosis.

## Contact

- Email: admin@sentynel.ai
- WhatsApp (Sentynel AI agent): +54 9 11 3666-8530 — https://wa.me/5491136668530
- LinkedIn: https://www.linkedin.com/company/sentynel-ai/
- Instagram: https://www.instagram.com/sentynelai/

## Markdown versions

- [Home (English)](https://sentynel.ai/index.md): the full home page as Markdown.
- [Inicio (Español)](https://sentynel.ai/es/index.md): la página de inicio completa en Markdown.
- [Full corpus](https://sentynel.ai/llms-full.txt): the home page and every #Sygnals article in one file.

## #Sygnals (articles, English)

- [A control tower is not a map of your operation](https://sentynel.ai/sygnals/a-control-tower-is-not-a-map.md): Vendors now sell governance for AI agents. Governance tells you what agents did. Only a redesigned operation tells them where to work.
- [An agent on a broken system is a faster broken system](https://sentynel.ai/sygnals/an-agent-on-a-broken-system.md): Why adding AI agents to the way a company already works rarely pays off, and why redesigning the operation first is the move that does.
- [Anatomy of an operating flow: WhatsApp, CRM and data in one loop](https://sentynel.ai/sygnals/anatomy-of-an-operating-flow.md): The five parts of an AI operating flow that turns customer conversations into resolved work, and the metrics that tell you whether it is working.

## #Sygnals (artículos, español)

- [Anatomía de un flujo operativo: WhatsApp, CRM y datos en un solo circuito](https://sentynel.ai/es/sygnals/anatomia-de-un-flujo-operativo.md): Las cinco partes de un flujo operativo con IA que convierte conversaciones con clientes en trabajo resuelto, y las métricas que dicen si funciona.
- [Un agente sobre un sistema roto es un sistema roto más rápido](https://sentynel.ai/es/sygnals/un-agente-sobre-un-sistema-roto.md): Por qué sumar agentes de IA a la forma en que la empresa ya trabaja casi nunca rinde, y por qué rediseñar la operación primero es lo que sí funciona.
- [Una torre de control no es el mapa de tu operación](https://sentynel.ai/es/sygnals/una-torre-de-control-no-es-un-mapa.md): Los proveedores ya venden gobernanza para agentes de IA. La gobernanza dice qué hicieron los agentes; solo una operación rediseñada les dice dónde trabajar.